International Applicants – Deposit Refunds
We understand that circumstances can change after a fee deposit has been paid, and if you are no longer able to take up your place at the University of Northampton, you can apply for a full refund. Below are all the details of our fee refund process and instructions on how to apply. If you have any questions about the refund process, please email international@northampton.ac.uk.
How to apply for a refund before you have enrolled on your programme of study:
You will need to complete a refund request using this electronic form.
You will need to include a fee deposit receipt as part of the request. If you have received a visa refusal, please also upload your UKVI visa refusal letter and (if applicable) UKVI administrative review letter.
If you have travelled to the UK but not enrolled, please also upload proof of return to your home country (for example, a boarding pass and return stamp in your passport).
If you apply for a refund after you have enrolled on your programme of study:
If you enrol on your programme of study and need to withdraw then this process does not apply. The Withdrawal Policy found within the Student section of the policy list should be applied.
You will need to complete a refund request using this electronic form.
You will need to include a fee deposit receipt as part of the request.
Please also upload a copy of your withdrawal request form and proof of return to your home country (for example, a boarding pass and return stamp in your passport).
If you require any assistance, please contact international@northampton.ac.uk.
Terms and Conditions:
You will be required to pay a minimum deposit of £7,000 to accept your offer to study at UON.
If you pay a deposit but do not enrol on your programme of study, then you will be entitled to a full refund.
However, the University reserves the right to charge an administration fee, or the deposit in full, in the following circumstances:
- Where an applicant is proven to have breached the Admissions Policy in the Student section of the policy list. Examples include, but are not limited to, when we have grounds to believe an application is fraudulent and/or misleading or is found to be fraudulent and/or misleading. In this instance the deposit will not be refunded.
- Where an applicant has received a visa and travelled to U.K. but has failed to enrol and/or satisfactorily demonstrate that they have returned to their home country. In this instance the deposit will not be refunded.
- Where an applicant is refused a visa. In this instance a £250 administration fee may be charged.
- Where an applicant has received more than one CAS letter from the University and failed to enrol. In this instance a £250 administration fee may be charged.
- Where an applicant is not able to enrol in time to start their programme of study due to insufficient funds. In this instance a £250 administration fee may be charged.
- Where a refund is requested in other circumstance not captured in these terms and conditions, a decision will be made by the Head of International Recruitment and Admissions and/or the Director of Finance or their nominee. No further correspondence will be entered into.
How long does it take to process a refund request?
Please note it takes eight weeks to process refund requests from the date an accurate request form is submitted along with all the required documentation. Please follow the instructions on the form carefully to avoid any further delays.
Refunds are processed by our Finance team and can only be issued to the account from which the deposit payment was made (for example, if a family member paid a deposit on your behalf from their bank account on your behalf, the refund will be issued to your family member’s bank account).