Supporting students through Clearing 2024
Clearing guidance for parents, teachers and carers
We hope the information below will help you to prepare for results day, and support students should they find themselves in Clearing. If you still have questions or any students with more complex circumstances please just get in touch using the useful contacts and links section below.
Before Results Day
Students who already know their grades can call our Clearing hotline now and potentially be offered a place for September 2024.
Students who are awaiting their results, but aren’t confident that they will meet the conditions of their offers can also call our hotline – at this stage they will be able to discuss their options with our admissions team and will need to call back on results day for a formal offer once their grades are known.
What Happens Next?
Students can only add one choice at a time through Clearing once they have permission from the university.
They need to click ‘add a Clearing choice’ and fill in the details given to them by the university. This counts as definitely accepting an offer and if the university confirms, will then show as an acceptance in UCAS Hub. If the university does not confirm students will be able to add another choice.
After Results Day
Clearing usually remains open for up to a week after results day, but this entirely depends on which courses still have spaces available. Some courses will still accept applicants until the start of the new term, others will close within hours.
How You Can Help
- Reassure – some students will be understandably disappointed to not achieve the grades they needed, and to others it may be less of a surprise, but going through Clearing does not mean it’s all over. Read two or our Clearing stories for inspiration. Charmaine’s Clearing story and how Clearing helped Ruth.
- Be realistic when discussing the course, university and accommodation options that a student may have available to them to avoid any additional stress at a later date
- Encourage them to visit the campus if they can
- Remind them that time is of the essence. Whilst it is not a decision to be rushed, it’s important that students don’t waste any time in contacting universities and run the risk of a course being full by the time they call