Student Support – William Carey Hall

Alternative Accommodation:

We understand that staying in temporary accommodation can be challenging, but hope that whether you are in a hotel, alternative student halls of residence or travelling from home, that you have everything you need to ensure continued access to the University Campus and your lessons.

If you decide to move from your current accommodation please ensure that you have notified us via one of the methods above.

We are currently assessing the damage to William Carey Halls of Residence, and will provide an update on longer term support arrangements as soon as we are able.

Access to personal belongings:

We are happy to facilitate access to your room in William Carey to collect personal belongings, but with our building safety systems currently offline, we need to ensure that you are accompanied and that the visit is as quick as possible!

Please go to the Student Village Reception at Simon Senlis Halls of Residence to speak to Residential Life or Security for assistance. Although we can help you enter the building at night, it is easier to navigate the building during daylight hours, so please bear this in mind when you attend.

• Post code for Simon Senlis: NN2 7AL

Food:

Weekends: Students are entitled to claim up to £25 per weekend day on food and soft drinks, no alcohol will be reimbursed.

Please use your UON email address on the reimbursement request form. Make sure you attach the receipts (electronic or photos of physical receipts is fine), no claims will be processed without the relevant receipt.

You will require the UON email address you were allocated at enrolment to complete the form – if you do not yet have one, please retain your receipts until your address is live.

Please fill out the William Carey Hall Reimbursement Request form.

Weekdays: While you are in temporary accommodation a food voucher will be provided to cover Breakfast, Lunch and Dinner on campus at the University.

For students that can download the App:

• Android: Food@UON
• Apple: Food@UON

A credit will be available to use in any Food@UON outlet for food and drinks.

Please follow the steps below to redeem your credit,

1. Download the Food@UON App onto your phone
2. Create an account
3. Email Lauren.Griffin@northampton.ac.uk. In the subject line enter your name, student ID number and William Carey
4. Food and drink credit will be added to your account
5. Scan the QR code at the tills in any of our outlets to redeem your credit

If you are unable to use the App, please go to Sunley Reception each morning and you will be provided with a paper voucher.

Unfortunately, we had to dispose of all food stored in fridges and freezers at William Carey. Please complete the following form to enable us to compensate you for any lost items.

Travel and Transport:

Please see the separate Travel and Transport information, in the separate drop-down below.

Teaching Provision:

We know that this disruption may mean that some displaced William Carey residents are unable to attend all timetabled teaching, and wish to assure them that they will not be penalised. University staff on their programmes are currently being apprised of the situation and will contact them directly to make necessary arrangements depending on personal circumstances.

Transport from the accommodation to campus will be provided where necessary – for example students who have returned home or are staying with friends or relatives – and is in the process of being arranged. Students should keep receipts and we will provide further information about the process for reimbursement in due course.

Minibus

The University has arranged a dedicated minibus driver for the students staying at the Hilton, Holiday Inn Express and Moulton College.

The times are as follows, every day including weekends:

University Minibus Timetable

• Depart Waterside Campus (Senate Building) – 7.30am
• Depart Moulton College (Gate 1) – 8am
• Arrive Waterside Campus (Senate Building) – 8.30am
• Depart Waterside Campus (Senate Building) – 8.30am
• Arrive Holiday Inn Express – 8.55am
• Depart Holiday Inn Express – 9am
• Arrive Hilton Hotel – 9.15am
• Depart Hilton Hotel – 9.20am
• Arrive Waterside Campus (Senate Building) – 9.45am
• Depart Waterside Campus (Senate Building) – 10.30am
• Depart Moulton College (Gate 1) – 11am
• Arrive Waterside Campus (Senate Building) – 11.30am
• Depart Waterside Campus (Senate Building) – 11.30am
• Arrive Holiday Inn Express – 11.55am
• Depart Holiday Inn Express – 12noon
• Arrive Hilton Hotel – 12.15pm
• Depart Hilton Hotel – 12.20pm
• Arrive Waterside Campus (Senate Building) – 12.45am
• Depart Waterside Campus (Senate Building) – 1.30pm
• Depart Moulton College (Gate 1) – 2pm
• Arrive Waterside Campus (Senate Building) – 2.30pm
• Depart Waterside Campus (Senate Building) – 2.30pm
• Arrive Holiday Inn Express – 2.55pm
• Depart Holiday Inn Express – 3pm
• Arrive Hilton Hotel – 3.15pm
• Depart Hilton Hotel – 3.20pm
• Arrive Waterside Campus (Senate Building) – 3.45pm
• Depart Waterside Campus (Senate Building) – 4.30pm
• Depart Moulton College (Gate 1) – 5pm
• Arrive Waterside Campus (Senate Building) – 5.30pm
• Depart Waterside Campus (Senate Building) – 5.30pm
• Arrive Holiday Inn Express – 5.55pm
• Depart Holiday Inn Express – 6pm
• Arrive Hilton Hotel – 6.15pm
• Depart Hilton Hotel – 6.20pm
• Arrive Waterside Campus (Senate Building) – 6.45pm

Bus

Please be advised that your bus pass for Scholars Green will allow you to use any of the Stagecoach Services that operate in Northampton; a network map can be found on the Stage Coach website:

• Northampton Mega Rider Ticket Zone

For students that are based at Moulton College and either The Hilton or Holiday Inn Express, the following information provides local maps to navigate to your closest bus stop:

From Moulton

Service 10/X10 from bus stop just down from the Cardigan Arms. Post code: Northampton NN3 7TB.

Departures into town as follows:

• Service X10 at 0711, arrives into Northampton bus station at 0738
• Service 10 at 0805, arrives into Northampton bus station at 0839
• Service X10 at 0834, arrives into Northampton bus station at 0903

Students can then either walk from the bus station or catch the frequent 4/4A/4B from the Drapery to campus.

From The Hilton:

Walk across the A45 at junction 15 to Amazon at Saxon Avenue and catch buses from this stop. Post code: Northampton, NN4 5EL.

Departures towards town are as follows:

• Service 11 at 0702, arriving at the Cartel Bar at 0727
• Service 11A at 0722, arriving at the Cartel Bar at 0749
• Service 11A at 0731, arriving at the Cartel Bar at 0754
• Service 11 at 0752, arriving at the Cartel Bar at 0821
• Service 11 at 0822, arriving at the Cartel Bar at 0851
• Service 11 at 0902, arriving at the Cartel Bar at 0927
• Service X6 at 0705, arriving at the Cartel Bar at 0717
• Service X6 at 0727, arriving at the Cartel Bar at 0739
• Service X6 at 0812, arriving at the Cartel Bar at 0831
• Service X6 at 0902, arriving at the Cartel Bar at 0917

Getting to campus

From the Cartel Bar at the junction with New South Bridge Road, students can walk through to campus. Post code: Northampton NN4 8EL.

Car

If you have a parking permit for Scholars Green, you can park at Waterside Campus while you are temporarily accommodated elsewhere. Please use Car Park 4 and display your permit sticker.

• Car Park 4 post code: NN4 8RR.
• View car park 4 on our our Waterside campus map

The guidance below is only for international students with accommodation in William Carey halls of residence, Scholars Green:

I have enrolled and am staying in temporary residence, who can I contact for support or if I have any issues?

If the matter relates to accommodation you must contact the Residential Life or Accommodation teams using the email below.

• For any accommodation related queries please contact the Accommodation Team at: accommodation@northampton.ac.uk.
• For any Halls of Residence related queries please contact the Residential Life Team at: residentiallife@northampton.ac.uk.

For academic matters, please contact the ISS team and your Personal Academic Tutor, if you haven’t already, to let them know of your situation and they can provide guidance. We will also need your temporary address to update our records. For any immigration related questions please contact the ISS team at compliance@northampton.ac.uk or telephone us at 01604 893113. Our telephone advice line is open on Monday and from Wednesday to Friday between 11am and 2pm. On Tuesdays you can telephone us between 11am and 1pm.

I am unable to attend my timetabled classes due to my accommodation issue, do I need to let anyone know about this?

Please contact your Personal Academic Tutor to explain which timetabled classes you will miss and the reason for your non-attendance. Please also contact the ISS team at compliance@northampton.ac.uk to share this information. Failure to notify your Personal Academic Tutor and the ISS team of your inability to class may result in you receiving warning emails about your attendance from the ISS team.

Do I need to inform the University of the address of my temporary accommodation?

Yes, please use the Student Portal (E Vision) to provide the University with details of the temporary address you are staying at. If you have a UK mobile number, please also share this information with the University through the Student Portal (E Vision). It is very important that you keep the University always informed of your address so that we can contact you in the event of an emergency.

I am set to arrive in the UK imminently and am booked to stay at William Carey Halls, what should I do?

We advise that, if possible, you delay your arrival into the UK for a few days to allow time for the University to assist you with making alternative arrangements for your accommodation in the UK. If you are unable to delay your travel to the UK for any reason, please do the following as you arrive in the UK:

1. Collect your Biometric Residence Permit from the Post Office in Northampton town centre.
2. Come to the Waterside Campus and complete your enrolment including providing your contact address in the UK and UK mobile telephone number.
3. Access your timetable.
4. Begin attending your timetabled classes.

What is the last date I can enrol?

The last date for enrolment is Monday 7 October 2024. In exceptional circumstances the University will consider extending the date for last enrolment to Monday 14 October 2024. If you think you will arrive after Monday 7 October and may need an extension, please contact us for guidance on international@northampton.ac.uk.

How can I access my classes?

If you are in the UK, please try and attend your classes in person. If due to accommodation related issues you cannot attend in person, please contact your Personal Academic Tutor and they will provide you with information on attending classes online and accessing course materials.

If you are currently outside the UK,  please contact your Personal Academic Tutor and they will provide you with information on attending classes online and accessing course materials.

Can I stay with friends and family elsewhere in the UK? How will this affect my attendance record?

Yes, you can stay with friends and family elsewhere in the UK while the University arranges alternative accommodation for you. If at all possible, please try to stay with friends and family who live within a reasonable commutable distance of Northampton. As you are required to attend and engage with your course in accordance with the University’s International Engagement Policy, the University strongly advises that your permanent accommodation should be as close to Northampton as possible to ensure that you can access the campus easily and attend your timetabled classes.

I am trying to enrol online what should I put as my address?

Please enter the address for William Carey Hall. When you arrive in the UK, please use the Student Portal (E Vision) to update the address of your temporary accommodation in the UK.

Will this situation have any implications on my visa?

No, this situation will not impact your visa provided that you have enrolled by the last date for enrolment for your course. After enrolment, the University expects you to attend and engage with your course as much as you can and regularly update your Personal Academic Tutor and the ISS team about your circumstances. Please note that as soon as you have moved into your permanent accommodation in the UK, you must attend your timetabled classes and fully engage with your course. If you fail to update the University about your circumstances and/or fail to engage with your course this may have negative implication for your visa.

For any enquiries, please email Residentiallife@northampton.ac.uk or use the numbers below.

• Telephone Waterside: 07740716593
• Telephone Scholars Green Student Village: 07740716592

Student Support

Your wellbeing is important to us. Please visit our Wellbeing webpages for information about the different teams available at UON to help you during this time.